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I the buyer of the products from this web site keralagift.com of Keralagift fully agree to the following 12 terms and conditions. I am fully willing to buy the product displayed in this site by hitting the submit button as well as the buy online button displayed in it. I also fully agree that keralagift.com of Keralagift is just providing a services for me to purchase or gift the items displayed in this web site keralagift.com. Different suppliers supply the products and the delivery is been made by reputed courier companies, elected by Keralagift.com. I won't under any circumstance file any cases or suites in any country against keralagift.com or Keralagift or against George Scaria the proprietor of Keralagift and owner of keralagift.com what so every many be the reason.
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Orders, once confirmed cannot be cancelled, if there are any changes in the order; it is to be received by us within 24 hours of placing the order. keralagift.com and Keralagift will make efforts to effect the changes but will not be held responsible if the changes so advised are not incorporated. Any changes in the order must be of the same value as the original order. |
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Goods will be delivered, only after realizing the payment in full, all prices are inclusive of delivery charges. Deliveries will be made only in the state of Kerala. |
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For delivery outside Kerala state and outside India extra will be charged according to the mode of delivery - speed post, courier etc. Rates will vary depending on the weight of the item and the destination. Additional shipment and handling charges will be charged. Note all items cannot be shipped. |
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Please furnish complete address of the recipient, including telephone numbers while placing the order. Also include prominent landmarks to identify the address. Incorrect address may lead to non-delivery, for which keralagift and Keralagift.com will not be liable or responsibile. All deliveries are to be acknowledged by the addressee at the time of delivery .The bona fides of the person receiving the goods at the time of delivery will be verified . Keralagift and Keralagift.com shall not be held responsible for any loss/damage of the goods in any case. All the confirmed orders will be acknowledged. Keralagift and Keralagift.com will always try to make the delivery during the date specified in the form. How ever, any delay for whatever reason shall not entitled the client to any damages or compensation from the Keralagift or Keralagift.com. Delivery will be made only at the address specified in the online form. Incase there is nobody available at the specified address to accept the delivery, a note will be left at the door for the recipient with a contact phone number to call. After a second attempt to deliver the gift, should there still be nobody available to accept the gift, proof of absence will be validated by a neighbor for our records and the order will be treated as complete. Keralagift or Keralagift.com will deliver the items that you have selected exactly on the address that you have mentioned in the form. If the addressee is not present in the address no refund will be made under any circumstances. Refund of goods are at the sole discretion of the management of keralagift and kerelagift.com |
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The product supplied will be brought from the respective manufacturers or suppliers inside cochin city. Any damage in the product or quality difference or color difference will have to be directly settled by yourself and the company and in such cases we will provide the necessary documents at an extra cost set by keralagift.com or Keralagift |
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If any dispute is there between the supplier and yourself , the management of this web site, the company of this web site is no way responsible and you willingly agree that yourself or the company you represent or any other person won't take us into any court or will all the above persons or institutions or companies as witness in any cases related to the transactions conducted by yourself in this web site. |
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You fully agree that the products that you buy are being transported by reputed courier company and any delay, damage from courier people will be settled by your self, and the management of this web site will provide necessary documents to yourself at an extra cost set by our self. Any dispute between yourself and courier agency will have to be settled among your self and you won't call us to any court as a witness in any of such proceeding in any court inside and outside of India what so ever may be the reason. |
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Overseas deliveries of gifts will be done through couriers. Tax or other charges, if any, imposed by the destination country should be borne by the recipient of the gift. |
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Outside Kerala, deliveries in India will be through courier. |
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Indian credit card holders should follow Reserve Bank of India rules regarding foreign exchange. We don’t have the technology to restrict the users depending on the foreign exchange rules of RBI. So we are nowhere responsible for any illegal foreign exchange transaction. |
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Free gift is applicable only for personalized delivery. |
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An order may be cancelled befor it enters the shipping process. Usually within 24 hours of placing the order, the request for cancellation should reach us. The refund will be done as per the refund policy. |
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| Refund Policy |
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95% refund (5% processing charge) in the case an order is not fulfilled although this case is very rare. |
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If we are not able to execute the orders due to the products being out of stock. |
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95% refund (5% processing charge) if the order is cancelled before it being acted upon by us. Usually this is 24 hrs after placement of the order. |
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| Cancellation Policy |
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The cancellation request should reach us within 24 hrs of order confirmation via email to admin@keralagift.com . |
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Orders cannot be cancelled once they have been reserved, designed and/or on delivery. |
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Orders cannot be cancelled once they have been attempted for delivery and cannot be completed because the recipient is unavailable. |
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Order that is placed with incorrect information (i.e. wrong address) that prevents direct delivery cannot be cancelled. |
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If any perishable items has been procured for delivery as per an order, the order will be fully chargeable,even if cancelled. |
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We reserve the right to refuse service or any order, which may contain bad language ,insufficient or incorrect delivery details or do not comply with our policies. In addition, all orders which fail our strict validation process will be automatically cancelled, in such cases an administrative fee of $10 with apply and you will be notified via email or phone. |
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No refund will be given against orders for product that are custom configuerd to customer specification, including personalized products. |
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